The scale, scope, and functionality of ERP systems vary widely. However, most ERP software features the following characteristics:

1.Enterprise-wide integration: Business processes are integrated end to end across departments and business units. For example, a new order automatically initiates a credit check, queries product availability, and updates the distribution schedule. Once the order is shipped, the invoice is sent.

2.Real-time (or near real-time) operations: Since the processes in the example above occur within a few seconds of order receipt, problems are identified quickly, giving the seller more time to correct the situation.

3.A common database: A common database enables data to be defined once for the enterprise with every department using the same definition. Some ERP systems split the physical database to improve performance.

4.Consistent look and feel: Early ERP vendors realized that software with a consistent user interface reduces training costs and appears more professional. When other software is acquired by an ERP vendor, common look and feel is sometimes abandoned in favor of speed to market. As new releases enter the market, most ERP vendors restore the consistent user interface.

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